Privacy Policy

MyDogRules.com

Last updated: February 2026

1. Introduction

MyDogRules.com (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, memberships, community features, and services.

By accessing or using MyDogRules.com, you agree to the collection and use of information in accordance with this Privacy Policy.

MyDogRules.com is the data controller responsible for your personal information.

2. Information We Collect

We collect personal information in the following ways:

a) Information You Provide Directly

When you:

Register for an account (Free or Paid)
Purchase a membership or product
Participate in the community (The Doghouse)
Enter contests or giveaways
Download digital products
Contact us

You may provide:

Name or username
Email address
Profile information (optional)
Billing information (for Paid Members)
Content you submit, post, or upload (including comments, posts, images, and messages)

b) Payment Information

Payments are processed securely by third-party payment providers.

We do not store full credit card details on our servers. Payment processors handle all sensitive payment data in accordance with their own security and privacy standards.

c) Automatically Collected Information

When you access or use the site, we may automatically collect:

IP address
Browser type and version
Device and operating system information
Pages visited and actions taken
Date and time of access

This information helps us maintain site security, analyse usage, and improve performance and functionality.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Maintain login sessions
Remember user preferences
Analyse site usage and performance
Improve overall functionality and user experience

You can control or disable cookies through your browser settings. Some features of the site may not function correctly if cookies are disabled.

4. Lawful Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal data under the following lawful bases:

Consent – when you register, opt in to communications, or agree to specific features
Contractual necessity – to provide memberships, digital products, and services you request
Legitimate interests – to operate, secure, improve, and manage our platform and community
Legal obligation – where processing is required to comply with applicable laws

You may withdraw your consent at any time by updating your account settings or contacting us. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

5. How We Use Your Information

We use personal information to:

Create and manage user accounts
Provide Free or Paid membership access
Process subscriptions, purchases, and payments
Deliver digital products and downloads
Operate and moderate The Doghouse community
Communicate service updates and important notices
Run contests, giveaways, and promotions
Improve site functionality and user experience
Protect platform integrity and prevent misuse

6. Community Content & Public Information

When you participate in The Doghouse or other community areas:

Your username and content may be visible to other members
Free Members can view activity but cannot participate
Paid Members can post, comment, react, and engage

You are responsible for the personal information you choose to share publicly within the community.

7. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary:

With trusted service providers (hosting, payments, analytics, email services)
To comply with legal obligations or lawful requests
To protect the rights, safety, or integrity of MyDogRules.com and its users
With partner providers solely to deliver member benefits or offers, where relevant

All third parties are required to handle personal information responsibly and securely.

8. Third-Party Services

MyDogRules.com may integrate with third-party services, including:

Payment processors
Email communication platforms
Analytics tools
Partner service providers (such as pet insurance, veterinary services, or dog-related businesses)

These services operate under their own privacy policies. We encourage you to review them.

9. Memberships, Purchases & Billing

For Paid Members:

Membership subscriptions renew automatically unless cancelled
You may manage or cancel your subscription through your account dashboard
Upon cancellation, access will revert to Free Membership at the end of the billing period

Billing and payment information is handled securely by third-party providers.

10. Contests & Giveaways

If you participate in contests or giveaways:

Additional information may be requested to administer prizes
Winners may be announced publicly using usernames only
Specific rules will outline how information is collected and used for each promotion

11. Data Security

We take reasonable technical and organisational measures to protect personal information, including:

Secure hosting environments
SSL encryption
Access controls and monitoring
Regular system updates

No system is completely secure, and we cannot guarantee absolute security of data.

12. Data Retention

We retain personal information only as long as necessary to:

Provide services and memberships
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

You may request deletion of your account and associated data, subject to legal or operational requirements.

13. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of personal information
Withdraw consent
Object to certain processing activities

Requests can be made using the contact details below. We may need to verify your identity before fulfilling requests.

14. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used
Request access to your personal information
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information

MyDogRules.com does not sell personal information.

You may exercise these rights by contacting us at the email address below. We may verify your identity before processing your request.

15. Australian Privacy Rights & Complaints

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Some third-party service providers may store or process personal information outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy principles.

Complaints

If you believe we have breached your privacy rights, you may contact us with details of your complaint. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

16. Children’s Privacy

MyDogRules.com is not intended for children under the age of 13. We do not knowingly collect personal information from children.

17. International Users & Data Transfers

If you access MyDogRules.com from outside the country where our servers are located, your information may be transferred and processed in accordance with this Privacy Policy.

If you are located in the European Union or United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated policy.

19. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: info@mydogrules.com.au
Website: https://mydogrules.com.au